Privacy policy

Privacy Policy


At Shade Perfect, protecting your privacy and earning your trust is at the core of how we do business. When you shop with us, you provide personal details such as your name, email, phone number, billing/shipping address, and payment information. We treat this data responsibly and with the highest standards of security.

We do not sell, rent, or trade your personal information to third parties. The information you provide is used only to:

  1. Process and fulfill your orders

  2. Send order confirmations and tracking updates

  3. Communicate with you about your purchase

  4. Share promotions, product news, or offers — only if you’ve opted in


Payment Security

All transactions on our website are processed through Shopify’s secure payment system, which is certified Level 1 PCI DSS compliant — the highest standard for handling credit card information online.

  1. Shade Perfect never stores or has access to your full credit card details.

  2. If you choose to use Shop Pay, Shopify may securely store your payment details to speed up future checkouts, but only if you opt in.

  3. Your transactions are encrypted end-to-end to ensure safety when transmitting sensitive data.


Data Protection & Access

  1. Only authorized Shade Perfect team members have access to customer information, and only for legitimate business purposes.

  2. We use secure servers, encryption, and ongoing monitoring to protect personal information.

  3. Employees are trained in data protection best practices and required to comply with our privacy standards.


Analytics & Site Use

Like many online retailers, we collect anonymous data (such as site traffic patterns and visitor interactions) to better understand how our customers use our website. This data is aggregated and does not personally identify you.


Your Choices

  1. If you opt in to marketing emails or SMS, you can unsubscribe or update your preferences at any time using the links included in our messages or by contacting us directly.

  2. You can also request access to, correction of, or deletion of the information we hold about you.


California Consumer Privacy Act (CCPA/CPRA) Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  1. Right to Know: You may request details about the personal information we collect, use, and disclose.

  2. Right to Delete: You may request that we delete personal information we have collected, subject to certain exceptions (such as fulfilling an order).

  3. Right to Opt-Out of Sale/Sharing: We do not sell your personal data to third parties.

  4. Right to Non-Discrimination: We will not deny goods, services, or charge different prices for exercising your privacy rights.

  5. Right to Correct: You may request correction of inaccurate information.

  6. Right to Limit Use of Sensitive Data: You may request limits on how we use sensitive information, as defined by California law.

To exercise these rights, please contact us at:

customerservice@shadeusa.com

480-600-1049

 

Our Commitment

We pledge to safeguard your privacy, use your information only in ways you approve, and continuously improve our practices to meet evolving legal and technological standards. You can shop with confidence knowing Shade Perfect takes your privacy and security seriously.